Frequently Asked Questions
Get answers to common questions about electrical services, licensing, pricing, and emergency callouts in Perth. Can't find your answer? Call us on 0413 346 978.
Have questions about electrical services in Perth? We've compiled answers to the most common questions we receive from homeowners and businesses. If you can't find what you're looking for, don't hesitate to contact us or call 0413 346 978 directly.
Are you a licensed electrician in Perth?
Yes, Great White Electrical is a fully licensed electrical contractor in Western Australia. We hold all necessary licenses and insurance to perform electrical work across Perth and surrounding areas. All our electricians are qualified, experienced, and up-to-date with Australian Standards and WA regulations.
Do you provide emergency electrical services?
Yes, we offer 24/7 emergency electrical services throughout Perth. If you have a power outage, electrical hazard, sparking outlets, or any urgent electrical issue, call us immediately on 0413 346 978. We prioritize emergency calls and can typically respond within 60 minutes in most Perth metro areas.
What areas do you service in Perth?
We service all Perth metro areas including Perth CBD, Fremantle, Joondalup, Rockingham, Mandurah, and over 50 suburbs throughout the metropolitan area. From northern suburbs like Yanchep to southern areas like Mandurah, we've got Perth covered. Call us to confirm we service your specific location.
How much do your electrical services cost?
We provide upfront, fixed pricing before starting any work - no surprises or hourly rates. The cost depends on the specific job, but we offer free quotes and transparent pricing. Common services like power point installation typically start from $150-200, while larger jobs like switchboard upgrades are quoted individually. Contact us for a free, no-obligation quote.
Do you offer same-day electrical service?
Yes, we offer same-day service for most electrical jobs across Perth. When you call in the morning, we can often schedule a visit the same day. For emergency issues, we prioritize these and can typically arrive within 60 minutes. Availability depends on our schedule, so call early for the best same-day availability.
What types of electrical services do you provide?
We provide comprehensive electrical services including: residential electrical work (installations, repairs, upgrades), commercial electrical solutions, emergency callouts, switchboard upgrades, safety switch installation, LED lighting installation, power point installation, smoke alarm installation and testing, hot water system connections, ceiling fan installation, electrical inspections, and more. We handle all types of electrical work for homes and businesses.
Do you provide a warranty on your electrical work?
Yes, all our electrical work comes with a workmanship warranty. We stand behind the quality of our installations and repairs. If there's any issue with work we've completed, we'll return to fix it at no additional cost. All materials and products we install also come with manufacturer warranties.
How quickly can you respond to an electrical emergency?
For genuine electrical emergencies in Perth metro areas, we aim to respond within 60 minutes. This includes situations like power outages, exposed wiring, sparking outlets, burning smells, or any electrical hazard that poses immediate danger. Call us immediately on 0413 346 978 for emergency service - we're available 24/7.
Do I need a licensed electrician or can I do electrical work myself?
In Western Australia, any electrical work that involves fixed wiring or connection to the mains power supply must be performed by a licensed electrician. DIY electrical work is illegal and extremely dangerous - it can result in electrocution, fires, and property damage. It also voids insurance and can create issues when selling your home. Always use a licensed electrician for safety and legal compliance.
What should I do if my power keeps tripping?
If your circuit breaker or safety switch keeps tripping, it indicates an electrical fault that needs professional attention. First, unplug appliances and turn off lights on that circuit. Try resetting the breaker once - if it trips again immediately, don't keep resetting it. Call a licensed electrician to diagnose and fix the underlying issue. This could be caused by overloaded circuits, faulty appliances, damaged wiring, or moisture in electrical systems.
How often should I get an electrical safety inspection?
We recommend electrical safety inspections every 2-5 years for residential properties, or more frequently for older homes (pre-1990s). Commercial properties should be inspected annually or as required by regulations. If you're buying a home, always get a pre-purchase electrical inspection. Regular inspections help identify potential hazards before they become serious problems, ensuring your property and family stay safe.
Can you help with renovations and new installations?
Absolutely! We handle all electrical aspects of renovations including kitchen and bathroom electrical work, complete rewiring, new power point installations, lighting design and installation, switchboard upgrades, and more. We work seamlessly with builders and renovators to ensure your project's electrical components are installed correctly and to code. Get a quote before your renovation starts.
Do you install smoke alarms and test them?
Yes, we install, replace, and test smoke alarms in accordance with Western Australian regulations. Since 2015, all WA homes must have photoelectric (optical) smoke alarms hardwired to mains power with battery backup. We ensure your smoke alarms are compliant, correctly positioned, and functioning properly. We also offer annual smoke alarm testing services.
What's the difference between a circuit breaker and a safety switch (RCD)?
A circuit breaker (fuse) protects your electrical circuits from overload and short circuits, preventing electrical fires. A safety switch (RCD - Residual Current Device) protects people from electrocution by detecting current leakage and cutting power within milliseconds. Modern homes should have both - circuit breakers protect your wiring and appliances, while safety switches protect you. We can upgrade older switchboards to include both safety features.
Can you upgrade my old switchboard?
Yes, switchboard upgrades are one of our core services. Many Perth homes have outdated switchboards with old-style fuses that don't provide adequate protection. We upgrade to modern switchboards with circuit breakers, safety switches (RCDs), and surge protection. This improves safety, prevents power outages, and allows for additional circuits if you're adding new appliances or air conditioning.
Do you provide free quotes?
Yes, we provide free, no-obligation quotes for all electrical work. We can often provide estimates over the phone for simple jobs, or we can visit your property for a thorough assessment and detailed quote. Our quotes are upfront and fixed - you'll know exactly what you'll pay before we start work. No hidden fees or surprise charges.
Are you insured?
Yes, Great White Electrical carries comprehensive public liability insurance and workers compensation insurance. This protects you, your property, and our team. We can provide copies of our insurance certificates and licensing documentation upon request. Never use an uninsured or unlicensed electrician - it puts you at significant risk.
How do I know if my home's electrical wiring needs replacing?
Signs your wiring may need replacing include: frequent circuit breaker trips, flickering lights, burning smells, discolored outlets or switches, old-style fuses, homes built before 1970s, aluminium wiring, or insufficient power points. If you experience any of these issues, book an electrical safety inspection. We'll assess your wiring and recommend whether repair or replacement is necessary.
Can you install EV (electric vehicle) chargers?
Yes, we install EV chargers for electric and hybrid vehicles at Perth homes and businesses. We'll assess your electrical supply, recommend the appropriate charger type, ensure your switchboard can handle the load, and install the charger to manufacturer specifications. We can install wall-mounted chargers in garages or carports with proper weatherproofing and safety compliance.
What payment methods do you accept?
We accept multiple payment methods including cash, bank transfer, and major credit/debit cards. Payment is due upon completion of work unless otherwise arranged. For larger projects, we may request a deposit with the balance due on completion. We provide detailed invoices for all work completed including electrical certificates where required.
Still Have Questions?
Can't find the answer you're looking for? Our friendly team is here to help. Call us on 0413 346 978 or send us a message and we'll get back to you promptly.
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Contact us today for professional electrical services throughout Perth. Free quotes, same-day service available.